Privacy policy
This page covers what we keep when you reach us by phone, text or form, what it's for, and how to turn off our texts.
Who we are
Bonita Springs Garage Door Pros repairs and installs garage doors in Bonita Springs, Florida. Questions about this policy go to (239) 880-9274, by call or text.
The details we collect
Only the details you send: name, phone number, the street address or ZIP of the house, a description of the problem, and any pictures. Our phone service also logs the number and time of each call or text.
How we use it
We use it to reply, to schedule and carry out the job, to send your written price and our follow-up texts, to handle warranty requests and to keep the records Florida requires of a licensed contractor. Your information is never sold, rented or traded.
Who else sees your details
Only the providers the job depends on: the service that forwards our web form, the company that carries our calls and texts, and the City of Bonita Springs when a permit application asks for the owner's details. At your request, we also send papers to your HOA, property manager or house watch service. A legal requirement to disclose something gets only what it requires.
Text messages (SMS)
Texting with us is your choice. When you tick the text box on the estimate form, or send us a text first, you're agreeing to receive messages from Bonita Springs Garage Door Pros at that number about your request only: scheduling, your written price, photos, dates and follow-up. We never send promotional texts.
- Saying yes to texts is never required to buy anything from us.
- How many messages you get depends on your job. Msg & data rates may apply.
- Text STOP to end our messages at any time, or HELP for help. Calling (239) 880-9274 works too.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We keep your text consent to ourselves.
- Wireless carriers aren't responsible for messages that are delayed or never arrive.
Cookies and this website
No ad cookies and no trackers run on this site. It saves one tiny flag in session storage on your browser, just so the welcome animation shows only on the first page of each visit, and the flag stays on your device. Our host also keeps routine server logs for security, such as the IP address, the browser and the pages viewed.
Keeping records
We hold job records for the life of the warranty and as long as Florida record rules call for. A request that never turned into a job is deleted when we no longer need it.
Your choices
Ask us what we have on file about you, ask for a correction, or ask us to erase anything the law doesn't make us keep. Call or text (239) 880-9274.
Children
This website is meant for grown-ups arranging work on their homes, and we don't knowingly collect anything from children under 13.
Updates to this policy
If we change this policy, the updated text will appear here with a new effective date.
Effective September 29, 2026
